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Account & billing · 3 min read

Plans, billing and credits

Launch your site, choose yearly or monthly, buy credits, change your card, and cancel.

You pay for Site Studio in two ways: a plan that keeps your website running, and prepaid credits for the extra work you ask for. Payments go through Stripe, our payment processor. We never see or store your card number.

Launch your site

Your plan starts when you launch your site, not when you sign up.

  1. When your free preview is ready, we email you a link. Open it and sign in with the same email address.
  2. On Launch your site, choose Monthly or Yearly. The page shows what you pay today.
  3. Click Choose monthly or Choose yearly, and pay on the secure Stripe page.
  4. You come back to your dashboard. We set up your site and email you when it’s live, with the steps to connect your domain.

If we converted your current website and you choose the yearly plan, launching is free. On the monthly plan, a one-time $49 conversion fee is part of the same payment. This covers sites up to 30 pages. Guided setup (for businesses with no website yet) never has a conversion fee.

Monthly or yearly

  • Monthly is $9 a month. There’s no contract: cancel any time.
  • Yearly is $84 a year, which works out to $7 a month and saves $24. Launching a converted site on the yearly plan is free.

Both include the same features. See pricing for everything that’s in the plan.

Change your card, plan or billing details

  1. In your dashboard, open Billing.
  2. Click Manage billing. A secure Stripe page opens.
  3. There you can:
    • change or add a card under Payment methods
    • switch between monthly and yearly with Update subscription
    • change the name, email and address on your invoices with Update information
    • download past invoices under Invoice history
  4. When you’re done, click the back link at the top left to return to your dashboard.

When you switch plans, Stripe charges or credits you the difference for the rest of your current period.

Only the account owner can change billing. Editors see the plan but can’t change it.

Cancel your plan

  1. Open Billing, then Manage billing.
  2. Click Cancel subscription, then Cancel subscription again to confirm. You can tell us why you’re leaving, or skip that.

Your site stays live until the end of the period you’ve paid for: the end of the month on a monthly plan, or the end of the year on a yearly plan. Billing shows the date. Changed your mind before then? Open Manage billing again and click Don’t cancel subscription.

If a payment fails

If we can’t charge your card for a renewal, we email you, and Billing shows a notice. Your site stays live while Stripe tries the card again over the next few days. Open Manage billing and update your card to fix it.

Credits

Credits pay for AI changes and work requests. Changes you make yourself in the editor are always free, so you only need credits when you ask for one of those.

  1. In your dashboard, open Credits.
  2. Under Add credits, click Add $20, Add $50 or Add $100.
  3. Pay on the secure Stripe page. You come back to Credits, and the new balance shows at once.

Every top-up and every charge is listed on the same page. You always see the price of an AI change or a work request before you approve it.

Still stuck?

Try it on the live demo first; nothing you do there is saved. If you’d rather have a person do it, ask for a work request from your dashboard. You’ll get a quote before any work starts.