[{"data":1,"prerenderedAt":676},["ShallowReactive",2],{"help-\u002Fhelp\u002Freservations":3,"help-related-\u002Fhelp\u002Freservations":618},{"id":4,"title":5,"body":6,"category":606,"description":607,"extension":608,"meta":609,"navigation":610,"order":611,"path":612,"product":613,"seo":614,"stem":615,"updated":616,"__hash__":617},"help\u002Fhelp\u002Freservations.md","Take restaurant reservations on your site",{"type":7,"value":8,"toc":588},"minimark",[9,18,32,35,56,61,80,84,111,118,122,149,152,155,159,168,171,174,178,220,227,231,236,299,305,309,317,346,350,386,393,397,407,428,432,471,478,482,491,495,499,541,545,548,575,579,582],[10,11,12,13,17],"p",{},"With the ",[14,15,16],"strong",{},"Reservations"," add-on ($10 a month), guests reserve a table on your own site, in its design and in Spanish too. They pick how many they are, a day and a time, and get a table that's free for their whole stay. There's no fee per guest.",[10,19,20,21,26,27,31],{},"It's an add-on of its own: it isn't part of ",[22,23,25],"a",{"href":24},"\u002Fhelp\u002Fbookings","Bookings"," or ",[22,28,30],{"href":29},"\u002Fhelp\u002Fbusiness-plan","the Business plan",". A restaurant that also takes bookings for cooking classes or a chef's counter can have both.",[10,33,34],{},"Guests get a confirmation email and a reminder the day before, with a link to move or cancel within your rules.",[10,36,37,38,40,41,44,45,48,49,52,53,55],{},"The first time you open ",[14,39,16],{},", choose ",[14,42,43],{},"Walk me through it",": nine short questions, one at a time, each with a common answer already filled in (your tables and how long each is kept, the biggest party, your hours, notice, cancellations, deposits, emails and a note for guests). Or choose ",[14,46,47],{},"I'll set it up myself"," to see everything at once. ",[14,50,51],{},"Settings"," is grouped under headings, and ",[14,54,43],{}," there runs the questions again any time.",[57,58,60],"h2",{"id":59},"without-a-website","Without a website",[10,62,63,64,66,67,70,71,74,75,79],{},"A business with no website can take reservations too, on its booking page or pasted onto a website it already has. Open ",[14,65,16],{}," under ",[14,68,69],{},"Business"," in your dashboard menu, then ",[14,72,73],{},"Turn it on in your dashboard",". It needs your Business plan or a website plan to be running first, since it's charged monthly to the card that plan uses. There's no section to add or publish: guests can reserve as soon as your tables are set up. See ",[22,76,78],{"href":77},"\u002Fhelp\u002Fbusiness-without-a-website","Take bookings without a website",".",[57,81,83],{"id":82},"turn-on-the-add-on","Turn on the add-on",[85,86,87,105],"ol",{},[88,89,90,91,93,94,96,97,100,101,104],"li",{},"In the editor, click ",[14,92,16],{}," in the sidebar, then ",[14,95,73],{},". (In your dashboard, your site's ",[14,98,99],{},"Plan"," page links to the same ",[14,102,103],{},"Reservations page",".)",[88,106,107,108,79],{},"Click ",[14,109,110],{},"Turn on reservations",[10,112,113,114,117],{},"Only the account owner can, once the site is live and your plan is running. Until it's on, your Reservations section sends you a request in your ",[14,115,116],{},"Inbox"," instead, like a contact form, with your phone number beside it.",[57,119,121],{"id":120},"set-up-your-tables","Set up your tables",[85,123,124,129,143,146],{},[88,125,90,126,128],{},[14,127,16],{}," in the sidebar.",[88,130,131,132,135,136,139,140,79],{},"Under ",[14,133,134],{},"Tables",", click ",[14,137,138],{},"Start with a typical dining room"," (four tables for 2, six for 4 and two for 6, kept 1 hour 30 minutes, 1 hour 30 minutes and 2 hours), or ",[14,141,142],{},"Add a table size",[88,144,145],{},"For each size, type how many tables you have, pick how many people each seats and pick how long a party keeps one.",[88,147,148],{},"Publish.",[10,150,151],{},"A party gets the smallest table that seats it and is free for the whole of that table's stay. A party of 3 takes a table for 4; when those are taken, a table for 6. Two reservations can share a table back to back: one leaving at 7:30 and the next arriving at 7:30.",[10,153,154],{},"Only list the tables you take reservations for. Bar seats and tables you keep for walk-ins don't go here.",[57,156,158],{"id":157},"set-how-long-a-table-is-kept","Set how long a table is kept",[10,160,161,162,164,165,167],{},"On the ",[14,163,16],{}," screen, each size under ",[14,166,134],{}," has its own length, in the last box of its row: \"6 tables for 2, kept 1 hr 30 min\". Bigger tables usually stay longer, so give a table for 6 more time than a table for 2.",[10,169,170],{},"A party is kept for the length of the table it is given. If a couple is given a table for 4 because the tables for 2 are taken, they keep it for the table for 4's length. A bigger party that sends a request, because it is over the largest you take online, is held for the length of your biggest table.",[10,172,173],{},"The table is free again after that, so the next party can have it. Guests see only the time they arrive. A change affects reservations made after it; ones already made keep the time they were given.",[57,175,177],{"id":176},"put-reservations-on-a-page","Put reservations on a page",[85,179,180,200,215],{},[88,181,182,183,186,187,189,190,193,194,197,198,79],{},"Open ",[14,184,185],{},"Pages",", choose a page (like a ",[14,188,16],{}," page), and on the ",[14,191,192],{},"Content"," tab click ",[14,195,196],{},"Add a section",". Pick ",[14,199,16],{},[88,201,202,203,206,207,210,211,214],{},"Fill in the ",[14,204,205],{},"Heading",", ",[14,208,209],{},"Intro"," and any ",[14,212,213],{},"Helpful details",", like \"Tables held for 15 minutes\".",[88,216,107,217,79],{},[14,218,219],{},"Publish",[10,221,222,223,226],{},"Guests pick how many they are, a day and an open time, type their name, email and phone, and click ",[14,224,225],{},"Reserve",". Times when no table that seats them is free don't show.",[57,228,230],{"id":229},"set-when-guests-can-reserve","Set when guests can reserve",[10,232,131,233,235],{},[14,234,51],{},":",[85,237,238,260,269,275,281,290,297],{},[88,239,240,243,244,247,248,251,252,255,256,259],{},[14,241,242],{},"When people can reserve",": ",[14,245,246],{},"During your business hours"," (from ",[14,249,250],{},"Business info",", with its holidays and seasons), or ",[14,253,254],{},"At set reservation hours",". For set hours, add a row under ",[14,257,258],{},"Reservation hours"," for each day, like dinner from 5pm to 10pm. Two rows on one day leave a break between them, like lunch and dinner.",[88,261,262,265,266,79],{},[14,263,264],{},"Last seating",": how long before closing the last table is reserved, like ",[14,267,268],{},"1 hour before closing",[88,270,271,274],{},[14,272,273],{},"Times every",": 15 or 30 minutes.",[88,276,277,280],{},[14,278,279],{},"Most people arriving in any 15 minutes"," (optional): keeps the kitchen from getting every table at once. Times that would go over it don't show.",[88,282,283,286,287,79],{},[14,284,285],{},"Notice you need"," and ",[14,288,289],{},"How far ahead people can reserve",[88,291,292,293,296],{},"Optional: ",[14,294,295],{},"Note above the Reserve button",", like \"We hold tables for 15 minutes.\"",[88,298,148],{},[10,300,301,302,304],{},"Holidays in ",[14,303,250],{}," close reservations by themselves.",[57,306,308],{"id":307},"bigger-parties","Bigger parties",[10,310,311,314,315,235],{},[14,312,313],{},"Largest party booked online"," is the biggest party guests can reserve themselves, never more than your biggest table seats. For bigger parties, choose under ",[14,316,308],{},[318,319,320,326],"ul",{},[88,321,322,325],{},[14,323,324],{},"Call you",": the form shows your phone number.",[88,327,328,331,332,335,336,338,339,286,342,345],{},[14,329,330],{},"Send a request",": they pick a time and send it. It shows under ",[14,333,334],{},"Waiting for you"," on the ",[14,337,16],{}," screen, and you get an email with ",[14,340,341],{},"Confirm",[14,343,344],{},"Decline"," buttons. A request holds no table, so seat them as you see fit.",[57,347,349],{"id":348},"take-a-deposit","Take a deposit",[85,351,352,372,384],{},[88,353,131,354,356,357,360,361,365,366,360,369,79],{},[14,355,51],{},", type the ",[14,358,359],{},"Deposit per person",", like ",[362,363,364],"code",{},"10",", and choose ",[14,367,368],{},"Deposit for parties of",[14,370,371],{},"6 or more",[88,373,131,374,135,377,380,381,79],{},[14,375,376],{},"Reservations add-on",[14,378,379],{},"Connect Stripe"," and follow Stripe's steps. It's the same Stripe account the online store and bookings use. Only the account owner can connect it. See ",[22,382,379],{"href":383},"\u002Fhelp\u002Fconnect-stripe#connect-stripe",[88,385,148],{},[10,387,388,389,392],{},"Guests pay on Stripe's page, and the money goes straight to your bank. We take no cut. ",[14,390,391],{},"Refund deposits when they cancel in time"," gives it back by itself when they cancel within your rules; later cancellations and no-shows keep it.",[57,394,396],{"id":395},"see-tonights-reservations","See tonight's reservations",[10,398,399,400,402,403,406],{},"The ",[14,401,16],{}," screen opens on ",[14,404,405],{},"Tonight",": each reservation by time, with how many people, their note and any deposit, and how many people arrive each half hour. Pick a day along the top to see the week ahead, or use the arrows.",[318,408,409,419,422],{},[88,410,107,411,414,415,418],{},[14,412,413],{},"Seated"," when a party arrives. ",[14,416,417],{},"Undo"," takes it back.",[88,420,421],{},"Click a reservation to see its details, cancel it or mark it as a no-show.",[88,423,424,427],{},[14,425,426],{},"Download (CSV)"," saves every reservation as a spreadsheet.",[57,429,431],{"id":430},"add-a-reservation-taken-by-phone","Add a reservation taken by phone",[85,433,434,442,456,459,466],{},[88,435,161,436,438,439,79],{},[14,437,16],{}," screen, click ",[14,440,441],{},"Add a reservation",[88,443,444,445,448,449,452,453,79],{},"Pick ",[14,446,447],{},"How many people"," and the ",[14,450,451],{},"Date",". The open times for that party show: click one, or type ",[14,454,455],{},"Or another time",[88,457,458],{},"Type their name, and their phone or email.",[88,460,461,462,465],{},"Turn on ",[14,463,464],{},"Email them a confirmation"," if they gave an email.",[88,467,107,468,79],{},[14,469,470],{},"Add reservation",[10,472,473,474,477],{},"When no table that seats them is free then, it says so. Click ",[14,475,476],{},"Add it anyway"," to take it and seat them yourself: it won't hold a table.",[57,479,481],{"id":480},"close-for-a-private-event","Close for a private event",[10,483,131,484,135,487,490],{},[14,485,486],{},"Closures and private events",[14,488,489],{},"Add time off",". Pick the day, and the hours if it's not the whole day. No tables can be reserved then. Time off for everyone closes bookings too.",[57,492,494],{"id":493},"emails-and-reminders","Emails and reminders",[10,496,131,497,235],{},[14,498,51],{},[318,500,501,507,513,518,524],{},[88,502,503,506],{},[14,504,505],{},"Email guests a reminder the day before",": on to start.",[88,508,509,512],{},[14,510,511],{},"Email me each new reservation",": off to start, since a busy night is a lot of email. Requests from bigger parties are always emailed.",[88,514,515,506],{},[14,516,517],{},"Email me when a guest cancels or moves a reservation",[88,519,520,523],{},[14,521,522],{},"Email me the next day's reservations each evening",": tomorrow's list, with how many reservations and people.",[88,525,526,529,530,533,534,537,538,79],{},[14,527,528],{},"Guests can cancel or move a reservation online",": from ",[14,531,532],{},"Any time before it starts"," to ",[14,535,536],{},"Up to two days before",", or ",[14,539,540],{},"Never (they call you)",[57,542,544],{"id":543},"link-your-google-business-profile","Link your Google Business Profile",[10,546,547],{},"Add your reservations page to your Google Business Profile, so people who find you on Google can reserve:",[85,549,550,556,572],{},[88,551,552,553,79],{},"Sign in to your Business Profile on Google, and click ",[14,554,555],{},"Edit profile",[88,557,131,558,561,562,564,565,568,569,79],{},[14,559,560],{},"Contact",", find ",[14,563,16],{}," (or ",[14,566,567],{},"Booking links",") and add your page's address, like ",[362,570,571],{},"https:\u002F\u002Fyourrestaurant.com\u002Freservations",[88,573,574],{},"Save.",[57,576,578],{"id":577},"what-it-doesnt-do-yet","What it doesn't do yet",[10,580,581],{},"Reservations up to 3,000 a month are included. Past that, the section asks guests to call you until the number drops, and we email you.",[10,583,584,585,587],{},"There's no floor plan, joining tables, seating areas (like \"patio or inside\"), walk-in waitlist or text messages yet. To ask guests where they'd like to sit, add it to your ",[14,586,295],{},", or ask them to say so in their note.",{"title":589,"searchDepth":590,"depth":590,"links":591},"",2,[592,593,594,595,596,597,598,599,600,601,602,603,604,605],{"id":59,"depth":590,"text":60},{"id":82,"depth":590,"text":83},{"id":120,"depth":590,"text":121},{"id":157,"depth":590,"text":158},{"id":176,"depth":590,"text":177},{"id":229,"depth":590,"text":230},{"id":307,"depth":590,"text":308},{"id":348,"depth":590,"text":349},{"id":395,"depth":590,"text":396},{"id":430,"depth":590,"text":431},{"id":480,"depth":590,"text":481},{"id":493,"depth":590,"text":494},{"id":543,"depth":590,"text":544},{"id":577,"depth":590,"text":578},"Integrations","Let guests reserve a table on your own site by party size, see tonight's list, mark guests as seated and take reservations by phone in the same place.","md",{},true,112,"\u002Fhelp\u002Freservations","business",{"title":5,"description":607},"help\u002Freservations",null,"nrjuBFZWt-rcBjceDUK10rnl0hmpQMX-Y5gPYrAaADg",[619,622,625,628,631,634,637,640,643,646,649,652,654,657,660,663,664,667,670,673],{"path":620,"title":621},"\u002Fhelp\u002Fforms-and-inbox","Forms and your inbox",{"path":623,"title":624},"\u002Fhelp\u002Ffollow-up-leads","Follow up on leads",{"path":626,"title":627},"\u002Fhelp\u002Fimport-a-form","Bring in a form you already use",{"path":629,"title":630},"\u002Fhelp\u002Fcustomers","Customers",{"path":632,"title":633},"\u002Fhelp\u002Fcontacts-list","Your email list",{"path":635,"title":636},"\u002Fhelp\u002Fsend-a-newsletter","Send a newsletter",{"path":638,"title":639},"\u002Fhelp\u002Fask-for-reviews","Ask customers for reviews",{"path":641,"title":642},"\u002Fhelp\u002Frequest-a-payment","Request a payment or send an invoice",{"path":644,"title":645},"\u002Fhelp\u002Fsigned-forms-and-waivers","Signed forms and waivers",{"path":647,"title":648},"\u002Fhelp\u002Fclass-packs","Class packs",{"path":650,"title":651},"\u002Fhelp\u002Fask-us-chat","Ask us chat",{"path":24,"title":653},"Take bookings on your site",{"path":655,"title":656},"\u002Fhelp\u002Fcheck-in","Check people in with a QR code",{"path":658,"title":659},"\u002Fhelp\u002Fgift-cards-and-coupons","Gift cards and coupons with a QR code",{"path":661,"title":662},"\u002Fhelp\u002Fto-dos","Keep your team's to-dos in one list",{"path":77,"title":78},{"path":665,"title":666},"\u002Fhelp\u002Fbooking-calendar","Connect your calendar to bookings",{"path":668,"title":669},"\u002Fhelp\u002Ftake-payments","Take payments with payment links",{"path":671,"title":672},"\u002Fhelp\u002Fconnect-stripe","Turn on the online store and connect Stripe",{"path":674,"title":675},"\u002Fhelp\u002Fnewsletter-signup","Add a newsletter signup",1793740287396]