[{"data":1,"prerenderedAt":205},["ShallowReactive",2],{"help-\u002Fhelp\u002Fmove-a-business":3,"help-related-\u002Fhelp\u002Fmove-a-business":182},{"id":4,"title":5,"body":6,"category":170,"description":171,"extension":172,"meta":173,"navigation":174,"order":175,"path":176,"product":177,"seo":178,"stem":179,"updated":180,"__hash__":181},"help\u002Fhelp\u002Fmove-a-business.md","Move a business to another account",{"type":7,"value":8,"toc":161},"minimark",[9,13,22,27,71,74,78,81,114,121,124,128,131,142,146,149,153],[10,11,12],"p",{},"Move a business when it's going to someone else: a client taking over from their developer, or a developer taking on a client's site. The website stays online the whole time, and its address doesn't change.",[10,14,15,16,21],{},"If your account holds only this one business, you can also ",[17,18,20],"a",{"href":19},"\u002Fhelp\u002Fteam-and-access#hand-a-site-to-your-client","hand it over"," by inviting the new owner and stepping down.",[23,24,26],"h2",{"id":25},"what-goes-and-what-stays","What goes and what stays",[28,29,30,43],"table",{},[31,32,33],"thead",{},[34,35,36,40],"tr",{},[37,38,39],"th",{},"Goes with the business",[37,41,42],{},"Stays with your account",[44,45,46,55,63],"tbody",{},[34,47,48,52],{},[49,50,51],"td",{},"The website, its domain and its code",[49,53,54],{},"Credits and their history",[34,56,57,60],{},[49,58,59],{},"Bookings, contacts, messages, orders and newsletters",[49,61,62],{},"The video minutes already used",[34,64,65,68],{},[49,66,67],{},"Photos, designs, saved videos and the Brand Kit",[49,69,70],{},"API keys, and your other businesses",[10,72,73],{},"Anyone on your team loses access to the business, unless the new owner invites them back.",[23,75,77],{"id":76},"start-the-move","Start the move",[10,79,80],{},"You need to be an owner of the account.",[82,83,84,101,104,107],"ol",{},[85,86,87,88,92,93,96,97,100],"li",{},"Go to ",[89,90,91],"strong",{},"Team"," in your dashboard, and under ",[89,94,95],{},"Handing a site to a client",", click ",[89,98,99],{},"Move"," next to the business.",[85,102,103],{},"Enter the new owner's email.",[85,105,106],{},"If the business takes payments, say whose Stripe account it uses. If it's the business's, it goes with the business. If it's yours, the new owner connects their own.",[85,108,109,110,113],{},"Click ",[89,111,112],{},"Send it to them",".",[10,115,116,117,120],{},"Nothing changes until they say yes. You have 14 days, and you can ",[89,118,119],{},"Take it back"," until then.",[10,122,123],{},"A business can't move while something is still open, like an AI change, a work request, a publish or a video being made. The page tells you what to finish first.",[23,125,127],{"id":126},"what-the-new-owner-does","What the new owner does",[10,129,130],{},"They get an email with a link.",[82,132,133,136,139],{},[85,134,135],{},"They sign in with that email address. If they don't have an account yet, that's fine.",[85,137,138],{},"They see what's coming, and choose one of their accounts or a new one.",[85,140,141],{},"They pay with their own card: their plan pays for one more site, or they start a plan. Business and add-ons the business has start at their usual prices.",[23,143,145],{"id":144},"what-happens-to-your-plan","What happens to your plan",[10,147,148],{},"Your plan stops paying for the business with no refund, the same as canceling a site. If it was the last website on your plan, the plan ends at its renewal date.",[23,150,152],{"id":151},"if-the-person-who-manages-your-site-doesnt-answer","If the person who manages your site doesn't answer",[10,154,155,156,160],{},"Contact us through ",[17,157,159],{"href":158},"\u002Fhelp\u002Fget-help","Get help",". Once we've checked that the business is yours, for example through its domain, we can start the move for you.",{"title":162,"searchDepth":163,"depth":163,"links":164},"",2,[165,166,167,168,169],{"id":25,"depth":163,"text":26},{"id":76,"depth":163,"text":77},{"id":126,"depth":163,"text":127},{"id":144,"depth":163,"text":145},{"id":151,"depth":163,"text":152},"Account & billing","Hand one business to a new owner, with its website, customers and files, while it stays online and the rest of your account stays as it is.","md",{},true,16,"\u002Fhelp\u002Fmove-a-business","account",{"title":5,"description":171},"help\u002Fmove-a-business",null,"HJa-07NF3fGf0DKQ7fZjqN8_0d32GeD73ewDvB0XIS4",[183,186,187,190,193,196,199,202],{"path":184,"title":185},"\u002Fhelp\u002Fplans-and-billing","Plans, billing and credits",{"path":158,"title":159},{"path":188,"title":189},"\u002Fhelp\u002Fteam-and-access","Your team and who has access",{"path":191,"title":192},"\u002Fhelp\u002Fconnect-google","Connect Gmail and Google Drive",{"path":194,"title":195},"\u002Fhelp\u002Fwebhooks","Send new messages, bookings and orders to your own tools",{"path":197,"title":198},"\u002Fhelp\u002Fbusiness-plan","The Business plan",{"path":200,"title":201},"\u002Fhelp\u002Fadd-ons","Add-ons",{"path":203,"title":204},"\u002Fhelp\u002Fleaving-us","Taking your site with you",1793740287555]