[{"data":1,"prerenderedAt":226},["ShallowReactive",2],{"help-\u002Fhelp\u002Fget-help":3,"help-related-\u002Fhelp\u002Fget-help":213},{"id":4,"title":5,"body":6,"category":202,"description":203,"extension":204,"meta":205,"navigation":206,"order":207,"path":208,"seo":209,"stem":210,"updated":211,"__hash__":212},"help\u002Fhelp\u002Fget-help.md","Get help",{"type":7,"value":8,"toc":192},"minimark",[9,13,18,43,50,54,89,92,96,110,114,117,139,145,149,152,173,185,189],[10,11,12],"p",{},"You never have to work out the editor alone. Ask the assistant in your own words, and it shows you how. When you need a person, it writes the message for you.",[14,15,17],"h2",{"id":16},"ask-the-assistant","Ask the assistant",[19,20,21,33,40],"ol",{},[22,23,24,25,29,30,32],"li",{},"Click ",[26,27,28],"strong",{},"Help"," at the top of the editor. On your dashboard, click the ",[26,31,28],{}," button in the bottom corner.",[22,34,35,36,39],{},"Type your question the way you'd ask a friend, like \"How do I put up our holiday hours?\", and press ",[26,37,38],{},"Enter",". You can also click one of the example questions.",[22,41,42],{},"Read the answer. It gives you the steps with the names of the buttons to click.",[10,44,45,46,49],{},"The assistant knows which page and section you have open, so you can ask about \"this section\" or \"this page\". On a phone, the help panel covers the screen; close it with the ",[26,47,48],{},"×"," to get back to editing.",[14,51,53],{"id":52},"what-an-answer-can-show-you","What an answer can show you",[55,56,57,63,73,79],"ul",{},[22,58,59,62],{},[26,60,61],{},"The steps",", using the same names you see on screen.",[22,64,65,68,69,72],{},[26,66,67],{},"A guide"," from this help center. Click ",[26,70,71],{},"Read the guide"," to open it in a new tab.",[22,74,75,78],{},[26,76,77],{},"A video"," showing the task, with captions. Click play.",[22,80,81,84,85,88],{},[26,82,83],{},"A button"," that opens the right screen, like ",[26,86,87],{},"Open Business info",".",[10,90,91],{},"If something isn't working, it can look at your site first: whether your last publish worked, your domain's status, your form messages, your plan and your credits. It only looks; it never changes anything.",[14,93,95],{"id":94},"did-it-help","Did it help?",[10,97,98,99,102,103,106,107,109],{},"Under each answer, click ",[26,100,101],{},"Yes"," or ",[26,104,105],{},"No",". If you click ",[26,108,105],{},", the assistant takes a more careful look and tries again. If it still can't help, it offers to write to our team for you.",[14,111,113],{"id":112},"write-to-our-team","Write to our team",[10,115,116],{},"Some things need a person: billing and refunds, canceling, a domain or email problem, or something that's broken on our side. For those, the assistant drafts a message to our team:",[19,118,119,134],{},[22,120,121,122,125,126,129,130,133],{},"Check the ",[26,123,124],{},"About",", ",[26,127,128],{},"Subject"," and ",[26,131,132],{},"Message",", and change anything you like.",[22,135,24,136,88],{},[26,137,138],{},"Send to our team",[10,140,141,142,144],{},"You get an email confirming we have it, and a person answers by email within 2 business days. It's free. You can also click ",[26,143,113],{}," at the bottom of the help panel any time and write the message yourself.",[14,146,148],{"id":147},"ask-for-something-your-site-cant-do-yet","Ask for something your site can't do yet",[10,150,151],{},"If you ask for something no section or setting does, like a price calculator or another company's widget, the assistant says so and words the request for you.",[19,153,154,161,167],{},[22,155,156,157,160],{},"Check the request under ",[26,158,159],{},"What you'd ask for",", and change it if you like.",[22,162,24,163,166],{},[26,164,165],{},"Get a price in AI changes",". The request is filled in for you.",[22,168,24,169,172],{},[26,170,171],{},"Ask",". AI may ask a question or two first, then you see what it costs before anything is made, and you pay nothing if it fails or you discard it.",[10,174,175,176,179,180,88],{},"If AI can't do it, the change offers ",[26,177,178],{},"Have us do it",": a person does it for a fixed price from $25 to $100. See ",[181,182,184],"a",{"href":183},"\u002Fhelp\u002Fai-changes","AI changes",[14,186,188],{"id":187},"is-it-free","Is it free?",[10,190,191],{},"Asking the assistant is free, and so is writing to our team. You only pay for changes you approve: AI changes, and work done by a person, always priced before anything starts.",{"title":193,"searchDepth":194,"depth":194,"links":195},"",2,[196,197,198,199,200,201],{"id":16,"depth":194,"text":17},{"id":52,"depth":194,"text":53},{"id":94,"depth":194,"text":95},{"id":112,"depth":194,"text":113},{"id":147,"depth":194,"text":148},{"id":187,"depth":194,"text":188},"Getting started","Ask the assistant how to do anything, write to our team when you need a person, and ask for what your site can't do yet.","md",{},true,12,"\u002Fhelp\u002Fget-help",{"title":5,"description":203},"help\u002Fget-help",null,"FENMgO2j1hSz-gMl0PmcVvi_Uz8Ti72TSaJbG70-pks",[214,217,220,223],{"path":215,"title":216},"\u002Fhelp\u002Fstart-without-a-website","Start without a website",{"path":218,"title":219},"\u002Fhelp\u002Fconvert-my-site","Convert your current website",{"path":221,"title":222},"\u002Fhelp\u002Fgetting-started","Getting started with the editor",{"path":224,"title":225},"\u002Fhelp\u002Fconnect-your-domain","Connect your domain",1793074777076]