[{"data":1,"prerenderedAt":254},["ShallowReactive",2],{"help-\u002Fhelp\u002Fforms-and-inbox":3,"help-related-\u002Fhelp\u002Fforms-and-inbox":231},{"id":4,"title":5,"body":6,"category":221,"description":222,"extension":223,"meta":224,"navigation":225,"order":226,"path":227,"seo":228,"stem":229,"__hash__":230},"help\u002Fhelp\u002Fforms-and-inbox.md","Forms and your inbox",{"type":7,"value":8,"toc":212},"minimark",[9,22,27,80,83,87,138,141,145,152,158,188,192,205,209],[10,11,12,13,17,18,21],"p",{},"A ",[14,15,16],"strong",{},"Form"," section lets visitors send you a message, like a question or a quote request, with photos if you like. Every message is saved in your ",[14,19,20],{},"Inbox"," and emailed to you, so nothing gets lost in a spam filter. The inbox is included in every plan.",[23,24,26],"h2",{"id":25},"add-a-form","Add a form",[28,29,30,42,55,65,72],"ol",{},[31,32,33,34,37,38,41],"li",{},"Open ",[14,35,36],{},"Pages"," and choose a page, often ",[14,39,40],{},"Contact",".",[31,43,44,45,48,49,52,53,41],{},"On the ",[14,46,47],{},"Content"," tab, click ",[14,50,51],{},"Add a section"," and pick ",[14,54,16],{},[31,56,57,58,61,62,41],{},"Fill in the ",[14,59,60],{},"Heading"," and ",[14,63,64],{},"Intro",[31,66,67,68,71],{},"Give it a ",[14,69,70],{},"Form name",", like \"Quote request\". It labels these messages in your inbox, so you can tell your forms apart.",[31,73,74,75,41],{},"Publish. See ",[76,77,79],"a",{"href":78},"\u002Fhelp\u002Fpublish-checks","Publish your changes",[10,81,82],{},"There's nothing else to connect. The form sends messages to us, and we send them on to you.",[23,84,86],{"id":85},"ask-what-you-need","Ask what you need",[88,89,90,96,106,120,126,132],"ul",{},[31,91,92,95],{},[14,93,94],{},"Ask for phone number"," adds a phone box.",[31,97,98,101,102,105],{},[14,99,100],{},"Ask what they need help with"," adds a menu of ",[14,103,104],{},"Topic choices"," you write, like \"Patios\" or \"Lawn care\".",[31,107,108,111,112,115,116,119],{},[14,109,110],{},"More questions"," adds your own questions, like a project address, a start date or a budget. Pick an ",[14,113,114],{},"Answer type"," for each one, and turn on ",[14,117,118],{},"Required"," for the ones people must answer.",[31,121,122,125],{},[14,123,124],{},"Let people attach photos"," allows up to 5 photos. Large phone photos are made smaller before they're sent, so they arrive quickly.",[31,127,128,131],{},[14,129,130],{},"Consent checkbox"," adds a box visitors must tick, like \"I agree to be contacted about my request.\" Leave it empty for no checkbox.",[31,133,134,137],{},[14,135,136],{},"Thank-you message"," is what visitors see after they send.",[10,139,140],{},"Visitors get a short email confirming that their message arrived. If they reply to it, the reply comes to you.",[23,142,144],{"id":143},"read-your-messages","Read your messages",[10,146,147,148,151],{},"You get an email for each new message. Click ",[14,149,150],{},"Reply"," in your email program to answer the person directly. The email also has links to any photos.",[10,153,154,155,157],{},"To see every message in one place, click ",[14,156,20],{}," in the left menu of the editor. The number next to it shows unread messages.",[28,159,160,163,174],{},[31,161,162],{},"Click a message to open it. You'll see their answers, their message and their photos.",[31,164,165,166,169,170,173],{},"Click ",[14,167,168],{},"Reply by email"," or ",[14,171,172],{},"Call"," to get back to them.",[31,175,165,176,179,180,183,184,187],{},[14,177,178],{},"Mark as done"," when it's handled. It moves to the ",[14,181,182],{},"Done"," folder. ",[14,185,186],{},"Move back to inbox"," brings it back.",[23,189,191],{"id":190},"spam","Spam",[10,193,194,195,197,198,201,202,41],{},"Forms have built-in spam protection, so most junk never reaches you. Messages that look like spam (for example, ones stuffed with web links) go to the ",[14,196,191],{}," folder and aren't emailed to you. If a real message ends up there, open it and click ",[14,199,200],{},"Not spam",". If spam gets through, open it and click ",[14,203,204],{},"This is spam",[23,206,208],{"id":207},"messages-from-your-spanish-pages","Messages from your Spanish pages",[10,210,211],{},"If your site is also shown in Spanish, messages from the Spanish pages arrive with your questions and choices in English, so they read the same as the rest. The visitor's own message is as they wrote it, and it's marked as sent from your Spanish pages.",{"title":213,"searchDepth":214,"depth":214,"links":215},"",2,[216,217,218,219,220],{"id":25,"depth":214,"text":26},{"id":85,"depth":214,"text":86},{"id":143,"depth":214,"text":144},{"id":190,"depth":214,"text":191},{"id":207,"depth":214,"text":208},"Editing your site","Let visitors send you messages and photos, and read and answer every message in your inbox.","md",{},true,65,"\u002Fhelp\u002Fforms-and-inbox",{"title":5,"description":222},"help\u002Fforms-and-inbox","dirC95Wqno5steV04nB-PWEvCSBbE1ZYn1mga_UapLE",[232,235,238,241,244,247,250,251],{"path":233,"title":234},"\u002Fhelp\u002Fedit-text-and-photos","Edit text and photos",{"path":236,"title":237},"\u002Fhelp\u002Fadd-a-page","Add a page",{"path":239,"title":240},"\u002Fhelp\u002Fmenu","Change your menu and footer links",{"path":242,"title":243},"\u002Fhelp\u002Fbusiness-info-and-hours","Business info and hours",{"path":245,"title":246},"\u002Fhelp\u002Fimport-a-menu","Fill in a menu or price list from a photo or PDF",{"path":248,"title":249},"\u002Fhelp\u002Ftheme-and-brand-colors","Theme and brand colors",{"path":78,"title":79},{"path":252,"title":253},"\u002Fhelp\u002Fai-changes","Ask for an AI change",1792990988925]