[{"data":1,"prerenderedAt":368},["ShallowReactive",2],{"help-\u002Fhelp\u002Ffaq-list":3,"help-related-\u002Fhelp\u002Ffaq-list":313},{"id":4,"title":5,"body":6,"category":302,"description":303,"extension":304,"meta":305,"navigation":306,"order":307,"path":308,"seo":309,"stem":310,"updated":311,"__hash__":312},"help\u002Fhelp\u002Ffaq-list.md","Your FAQ list",{"type":7,"value":8,"toc":291},"minimark",[9,18,23,75,78,82,85,89,102,147,160,170,174,203,221,225,228,252,262,265,269,280,284],[10,11,12,13,17],"p",{},"Customers ask the same questions again and again: do you charge for estimates, do you take cards, how soon can you start. Answer them once in your FAQ list, and show them with an ",[14,15,16],"strong",{},"FAQ"," section on any page. Visitors click a question to see its answer.",[19,20,22],"h2",{"id":21},"add-a-question","Add a question",[24,25,26,42,48,55,62,69],"ol",{},[27,28,29,30,33,34,37,38,41],"li",{},"Click ",[14,31,32],{},"Lists"," in the left menu, then click ",[14,35,36],{},"Edit faqs"," on the ",[14,39,40],{},"FAQs"," card.",[27,43,29,44,47],{},[14,45,46],{},"Add question",".",[27,49,50,51,54],{},"Type the ",[14,52,53],{},"Question"," the way a customer would ask it, like \"Do you charge for estimates?\"",[27,56,57,58,61],{},"Write the ",[14,59,60],{},"Answer",": a sentence or two, the way you'd say it on the phone.",[27,63,64,65,68],{},"Optional: give it a ",[14,66,67],{},"Topic",", like \"Pricing\".",[27,70,29,71,74],{},[14,72,73],{},"Publish"," when you're done.",[10,76,77],{},"A question without an answer isn't shown on your site. The list marks it \"No answer yet, so it isn't shown\", and a publish check reminds you.",[19,79,81],{"id":80},"change-the-order","Change the order",[10,83,84],{},"Questions show in the order of the list. Use the up and down arrows next to a question to move the most important ones to the top.",[19,86,88],{"id":87},"use-suggested-questions","Use suggested questions",[10,90,91,92,94,95,97,98,101],{},"At the top of ",[14,93,32],{}," › ",[14,96,40],{},", ",[14,99,100],{},"Suggested questions"," can draft questions for you. We read your site and the questions customers usually ask businesses like yours. Answers come only from your own pages, and nothing is added to your list until you keep it.",[24,103,104,110,113,143],{},[27,105,29,106,109],{},[14,107,108],{},"Suggest questions",". It takes a moment while we read your site.",[27,111,112],{},"Go through each suggestion. A label shows where its answer came from, like \"From your Services page\" or \"From your business info\".",[27,114,115,116],{},"For each one, do one of these:\n",[117,118,119,125,137],"ul",{},[27,120,29,121,124],{},[14,122,123],{},"Keep"," to add it to your FAQ list.",[27,126,29,127,130,131,134,135,47],{},[14,128,129],{},"Edit"," to change the question, answer or topic first, then ",[14,132,133],{},"Done",", then ",[14,136,123],{},[27,138,29,139,142],{},[14,140,141],{},"Skip"," to throw it away.",[27,144,29,145,74],{},[14,146,73],{},[10,148,149,150,153,154,157,158,47],{},"Some suggestions are marked ",[14,151,152],{},"Needs your answer",". These are questions your customers likely ask that your site doesn't answer yet. Type your answer in ",[14,155,156],{},"Your answer"," (the hint under it says what to cover), then click ",[14,159,123],{},[10,161,29,162,165,166,169],{},[14,163,164],{},"Suggest more"," for another batch. Suggestions never repeat a question already in your list. ",[14,167,168],{},"Skip all"," clears every suggestion at once.",[19,171,173],{"id":172},"show-questions-on-a-page","Show questions on a page",[24,175,176,187,197],{},[27,177,178,179,181,182,37,185,41],{},"In ",[14,180,32],{},", click ",[14,183,184],{},"Add to a page",[14,186,40],{},[27,188,189,190,193,194,47],{},"Under ",[14,191,192],{},"Which page?",", pick the page, then click ",[14,195,196],{},"Add and edit",[27,198,199,200,202],{},"An ",[14,201,16],{}," section is added and opened for you.",[10,204,205,206,134,209,212,213,215,216,47],{},"For a page of all your questions, click ",[14,207,208],{},"Pages",[14,210,211],{},"New page",", and pick the ",[14,214,16],{}," template. It shows every question grouped by topic, with a way to ask something else. See ",[217,218,220],"a",{"href":219},"\u002Fhelp\u002Fadd-a-page","Add a page",[19,222,224],{"id":223},"show-one-topic-in-a-section","Show one topic in a section",[10,226,227],{},"Topics let each page show the questions that fit it, like pricing questions on your pricing page.",[24,229,230,240,246],{},[27,231,232,233,235,236,94,238,68],{},"Give your questions a ",[14,234,67],{}," in ",[14,237,32],{},[14,239,40],{},[27,241,242,243,245],{},"Open the ",[14,244,16],{}," section on the page.",[27,247,248,249,47],{},"Type the topic in ",[14,250,251],{},"Only this topic",[10,253,254,255,257,258,261],{},"Leave ",[14,256,251],{}," empty to show every question. Turn on ",[14,259,260],{},"Group questions by topic"," to put a small heading over each topic, which suits a page of all your questions. Questions without a topic are grouped at the end.",[10,263,264],{},"If no answered question has the topic you typed, the section would be empty, so a publish check stops you until you fix it.",[19,266,268],{"id":267},"questions-for-one-section-only","Questions for one section only",[10,270,271,272,275,276,279],{},"An FAQ section can also hold its own questions instead of your list. Open the section and set ",[14,273,274],{},"Questions"," to ",[14,277,278],{},"Written here, for this section only",", then add questions under it. Use this for questions that only make sense in one place. Everything else is easier to keep up to date in your list.",[19,281,283],{"id":282},"how-faqs-help-on-google-and-in-ai-answers","How FAQs help on Google and in AI answers",[10,285,286,287,47],{},"Every page with an FAQ section tells search engines its questions and answers, in the format they read best. Google can show them under your listing, and AI tools like ChatGPT can quote them when someone asks about a business like yours. Clear, specific answers in your own words work best. See ",[217,288,290],{"href":289},"\u002Fhelp\u002Fsearch-and-sharing","Show up in AI answers",{"title":292,"searchDepth":293,"depth":293,"links":294},"",2,[295,296,297,298,299,300,301],{"id":21,"depth":293,"text":22},{"id":80,"depth":293,"text":81},{"id":87,"depth":293,"text":88},{"id":172,"depth":293,"text":173},{"id":223,"depth":293,"text":224},{"id":267,"depth":293,"text":268},{"id":282,"depth":293,"text":283},"Editing your site","Answer the questions customers ask once, show them on any page, and let us suggest questions from your own site.","md",{},true,74,"\u002Fhelp\u002Ffaq-list",{"title":5,"description":303},"help\u002Ffaq-list",null,"bhPfCsrrY4hZyCgrB4YghBvFdk5rLoxV405hDAeCjrk",[314,317,320,321,324,327,330,333,336,339,342,344,347,350,353,356,359,362,365],{"path":315,"title":316},"\u002Fhelp\u002Fedit-text-and-photos","Edit text and photos",{"path":318,"title":319},"\u002Fhelp\u002Fsections","Sections you can add",{"path":219,"title":220},{"path":322,"title":323},"\u002Fhelp\u002Fmenu","Change your menu and footer links",{"path":325,"title":326},"\u002Fhelp\u002Fbusiness-info-and-hours","Business info and hours",{"path":328,"title":329},"\u002Fhelp\u002Fimport-a-menu","Fill in a menu or price list from a photo or PDF",{"path":331,"title":332},"\u002Fhelp\u002Ftheme-and-brand-colors","Theme and brand colors",{"path":334,"title":335},"\u002Fhelp\u002Fpublish-checks","Publish your changes",{"path":337,"title":338},"\u002Fhelp\u002Fversion-history","Version history",{"path":340,"title":341},"\u002Fhelp\u002Fforms-and-inbox","Forms and your inbox",{"path":343,"title":32},"\u002Fhelp\u002Flists",{"path":345,"title":346},"\u002Fhelp\u002Fevents","Events",{"path":348,"title":349},"\u002Fhelp\u002Fnews-posts","News posts",{"path":351,"title":352},"\u002Fhelp\u002Fjob-openings","Job openings",{"path":354,"title":355},"\u002Fhelp\u002Fteam","Your team",{"path":357,"title":358},"\u002Fhelp\u002Freviews","Reviews",{"path":360,"title":361},"\u002Fhelp\u002Fprojects","Projects",{"path":363,"title":364},"\u002Fhelp\u002Flanguages","Show your site in Spanish",{"path":366,"title":367},"\u002Fhelp\u002Fai-changes","Ask for an AI change",1793074777140]